Frequently Asked Questions

Common questions about Valent, answered.

General

What is Valent?

Valent is an AI-powered platform that helps organizations qualify RFPs, draft compelling proposals, and build collective intelligence to increase win rates.

Who is Valent for?

Valent is designed for:

Sales and growth teams
Proposal managers and writers
Business development professionals
Organizations responding to RFPs regularly

What types of RFPs does Valent support?

Valent handles RFPs across industries including:

Government contracting
Enterprise software and SaaS
Professional services
Engineering and construction
IT and managed services
Telecommunications
Cybersecurity

Getting Started

How do I access Valent?

Navigate to app.getvalent.com and log in with your company credentials or SSO.

What happens during onboarding?

New users complete a guided setup that includes:

Connecting integrations
Uploading sample RFPs
Setting roles and permissions
Reviewing AI training suggestions

How long does setup take?

Basic setup can be completed in under an hour. Full optimization with content library and integrations typically takes a few days.

Features

How does AI qualification work?

Valent analyzes uploaded RFPs against your historical data to score fit, complexity, and timeline. It provides go/no-go recommendations with supporting rationale.

How accurate is the AI drafting?

AI drafts are designed as starting points that save time. Quality improves with use as the system learns from your edits and feedback. Most users report 50-70% of AI-generated content is usable with minimal editing.

Can I customize AI output?

Yes. Use Prompt Assist to guide tone, detail level, and content focus. You can also build templates and content libraries to improve consistency.

Does Valent learn from my data?

Yes. Collective Intelligence captures patterns from your proposals, improving qualification accuracy and draft quality over time. Your data is used only to improve your organization’s experience.

Integrations

What systems does Valent integrate with?

Valent integrates with:

CRM: Salesforce, HubSpot
Documents: Google Drive, SharePoint
Collaboration: Slack, Microsoft Teams
Proposal Management: Loopio, RFPIO

Can Valent integrate with our internal systems?

Yes. Valent supports custom integrations via API and can work with your team to build bespoke connectors.

Is data synced in real-time?

Most integrations support real-time or near-real-time sync. Specific timing depends on the integration type.

Security & Privacy

Is my data secure?

Yes. Valent is SOC 2 Type II compliant with:

Encryption in transit (TLS 1.2+)
Encryption at rest (AES-256)
Regular security assessments

Yes. Data processing agreements are available, and we support data portability and right to erasure.

Who can see my proposals?

Only users with appropriate permissions in your organization can access your data. Valent staff do not access customer content except when necessary for support with explicit permission.

Is my data used to train AI for other customers?

No. Your data is used only to improve your organization’s Valent experience. It is not shared with or used to train models for other customers.

Troubleshooting

Document analysis is taking too long

Large or scanned documents require more processing time. For best results:

Use text-based PDFs when possible
Break very large documents into sections
Contact support if analysis seems stuck

AI drafts don’t match our style

Improve AI output by:

Building your content library
Using Prompt Assist for guidance
Providing feedback on drafts
Uploading winning proposals as examples

I can’t access a Decision Room

Check with your administrator to verify:

You have the correct permissions
The room hasn’t been archived
Your account is active

Billing & Plans

How is Valent priced?

Contact our sales team at getvalent.com for pricing information tailored to your organization’s needs.

Is there a free trial?

Contact sales to discuss trial options for your organization.